Health & Safety

When in Nashville…

• Medical personnel are available in the first aid office (Music City Center, Level 3, outside Exhibit Hall B).
• Nearest Urgent Care: Complete Health Partners Downtown Nashville
• Nearest Hospital: Centennial Hospital
• Nearest Pharmacy: CVS Pharmacy
• Metro Public Health Department

City Safety

Metro Nashville Police Department – Entertainment District Unit

• Non-Emergency: 615-862-8600
• This unit is solely dedicated to patrolling the downtown core that experiences the highest volumes of visitors, including convention-goers.

Here are a few safety tips to follow while you are attending:

• Take off your badge when you leave the convention center.
• Avoid being distracted by your mobile phone, but make sure your phone is charged and never let strangers borrow it.
• Establish a “buddy” system with another meeting attendee and don’t go anywhere alone. Also, share schedules and check on each other periodically.
• Know your destination and the best way to reach it. Avoid shortcuts that take you into unoccupied and unlit areas.
• Carry bags, purses, and valuables in front of your body. Jackets with pockets provide a convenient alternative to reduce the chance for lost or stolen handbags.
• Be sure your laptop is in a secure place. Laptops are attractive and easy targets for thieves.
• If you see something, say something! Report suspicious activity to authorities.

Music City Center

• The Music City Center (MCC) received the Global BioRisk Advisory Council (GBAC) STAR™ facility accreditation in 2020. The GBAC program is designed to help facilities establish a comprehensive system of cleaning, disinfection, and infectious disease prevention.
• There are 121 strategically placed hand sanitizers throughout the facility that contain 70% isopropyl alcohol.
• Restroom lights, toilets, elevators, ADA entry doors, and parking equipment utilize touch-free technology for hands-free access.
• Restrooms and high-touch points are cleaned and disinfected regularly.
• Food & beverage staff includes 41 ServSafe certified professionals and 3 HACCP (Hazard Analysis and Critical Control Point) certified culinarians.
• Low VOC paints and MERV 13 air filters (comparable to healthcare facilities) have been used since the facility’s construction, making MCC indoor air quality one of the best.